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A Message From Our PTO - Friday, 8/18

posted Aug 19, 2017, 9:34 AM by iles webmaster
Dear Parents,
School Supplies arrived today for Kindergarten, First grade, Second grade and Fifth grade at noon.  We are missing fourteen. Third grade, fourth grade and EAGLES kits did not arrive.  I received a call around 1:30 p.m. informing me that there was another pallet on it's way that was shipped on Wednesday, not Monday as I was told via email by Amanda, our rep via a different carrier and will be here early next week.  Aside from making phone calls and sending emails, there is nothing else I can do as my hands are tied.  I have requested a full refund for all of you and am awaiting a response to that request.  Although this issue was beyond the PTO's control, I would personally like to apologize as this is not how I wanted our school year to start.  
Please contact our SchoolKidz Reps using the information below to voice your discontent and frustration, hopefully you will get a response.  We were not the only school this happened to as there are at least a hundred others we have learned about through social media.  Again, my sincerest apologies and I will update you once I hear anything. 
Thank you,
Sylvia Melendez
ILE PTO President
Sales Reps for SchoolKidz: 
Amanda Gincauskas
Account Representative
SchoolKidzsm | www.TeacherTailored.com | ph: 1-800-975-KITS | x269
SchoolKidz / www.schoolkidz.com